Company:  Watson Wyatt Worldwide

Portfolio: North America     Sites ranging from: 5,000- 150,000 Sq. feet

Client Objective:   In order  to grow a global organization successfully, the business objective of Watson Wyatt Worldwide is to combine human capital and financial expertise to deliver business solutions which drive share holder value. Therefore, Watson Wyatt’s real estate portfolio required alignment of those objectives for efficiency, communication, consistency and lease administrative value. 

Project Approach:  Our real estate strategy focused on review of the US and Canadian Portfolio. We instituted a process with the following goals:

• Provided analysis of real estate portfolio, to benchmark costs to revenue; ascertain returns, utilization and profitability.

• Develop national build-out standards which achieved consistency of design across offices

• Reduce rental and capital improvement costs

• Establish and negotiate national service contracts for architectural services, carpet, security, telecommunications and furniture vendors

• As an extension of Watson Wyatt’s corporate facility team, successfully introduce and implement new office size and design specification standards

Client Benefits

• As a result of tremendous growth within business units, the Southfield’s Michigan office required additional space. Through strategic planning, we successfully achieved savings equal to $ 1,766,875 on a five year lease by developing an interior design plan which comfortably increased staff occupancy capacity by 42%. A phased construction plan was initiated by Cindy’s team to reduce the build-out schedule by 12 weeks. This provided a platform to complete construction with minimal disruption to staff and Wyatt operations.

• Over 24 months, successfully realized savings of approximately 14 million dollars in completion of approximately 850,000 square feet of relocation or space renovation projects. This was accomplished through implementation of new standards, utilization of preferred vendor pricing, and value engineering of construction and design documents.

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